1. What is the primary goal of health service management?
2. Which of the following is an example of a healthcare management information system (HMIS)?
3. What does the term "telemedicine" refer to in healthcare management?
4. What is the primary purpose of a performance appraisal in an organization?
5. Which performance appraisal method involves ranking employees from highest to lowest in terms of their job performance?
6. In a 360-Degree Feedback appraisal, who provides feedback on an employee's performance?
8. Which conflict resolution style is characterized by assertiveness and uncooperativeness?
9. What is the expectancy theory of motivation based on?
10. According to Herzberg's Two-Factor Theory, which factors are considered hygiene factors that, if lacking, can lead to job dissatisfaction?
11. Which of the following is NOT a key characteristic of an effective team?
12. What is the "forming" stage in Tuckman's stages of team development?
13. What should be considered when deciding which tasks to delegate?
14. A detailed list of all articles on the ward, their specifications, standard number, or quantity may be referred to as
15. In customer care, what is the term "escalation" typically used for?
16. What financial statement provides a snapshot of a company's financial position at a specific point in time?
16. In budgeting, what is an "opportunity cost"?
17. Which staff development method involves training employees to take on new roles and responsibilities within the organization?
18. One of the following is NOT an example of health information at the client management level;
19. What does the term "confirmation bias" refer to in critical thinking?
20. A form of business organization which is authorized to act as a legal entity regardless of the number of owners is
21. Placement in human resource management would mean
22. Which of the following is an economic barrier to an entrepreneur?
23. Which of the following is NOT an element of delegation?
24. Which of the following shows the process of creating something new?
25. One of the following is NOT a measure for retention of staff in an organization;
26. Which of the following is an example of recurrent expenses?
27. Testing before launching a product is known as
28. Which one of the following is NOT among the daily activities of financial management?
29. A nurse manager would evaluate the effectiveness and potential of her nursing staff in their work assignments using
30. One of the most effective ways to manage transport in an organization is by a
40. Eyaa, we has actually forgot the free mark motivator, sorry sorry, don't cry!
