Health Service Management Day 3 Quiz

Welcome to your Health Service Management Day 3

15 MCQ's Questions and 5 Fill in

July 12, 2025

1. What is the first function of management according to Henri Fayol?

A) Staffing

B) Organizing

C) Planning

D) Leading

2. What characteristic of a good plan emphasizes that it should cover all aspects necessary to achieve the objectives?

A) Simplicity and Comprehensiveness

B) Clear and Well-Defined Objectives

C) Balance and Flexibility

D) Time-Bound

3. Which principle of organization emphasizes clear lines of authority from top to bottom?

A) Scalar Principle

B) Unity of Command

C) Responsibility and Authority

D) Delegation of Authority and Responsibility

4. In which type of organization does each person report to only one supervisor?

A) Line organization

B) Line and Staff organization

C) Matrix organization

D) Functional organization

5. What is the primary purpose of an organizational chart?

A) To confuse employees

B) To provide a visual representation of the internal structure

C) To hide reporting relationships

D) To discourage communication

6. What is the importance of delegation in organizing?

A) To create confusion among employees

B) To avoid accountability

C) To empower employees and distribute workload

D) To centralize decision-making authority

7. Which level of planning involves determining the direction in which the organization should be run?

A) Strategic Planning

B) Intermediate Planning

C) Operational Planning

D) Tactical Planning

8. Which step in the process of organization involves setting up communication channels and ensuring everyone is working towards the same goals?

A) Establish overall objectives

B) Formulate supporting objectives, policies, and plans

C) Identify and classify activities necessary to accomplish objectives

D) Tie the groups together horizontally and vertically

9. Which principle of organization emphasizes that positions of equal ranks must be shown at the same level on the chart?

A) Scalar Principle

B) Principle of Specialization

C) Unity of Command

D) Principle of Clarity

10. Which function of management involves grouping people together in a stable working pattern?

A) Planning

B) Organizing

C) Leading

D) Controlling

11. Which level of planning involves short-range plans covering a time span from 1 week to one year?

A) Strategic Planning

B) Intermediate Planning

C) Operational Planning

D) Tactical Planning

12. According to Theo Haimann, which activities does staffing pertain to?

A) Recruitment, planning, development

B) Training, compensation, appraisal

C) Recruitment, selection, development, compensation

D) Planning, organizing, directing

13. What is the primary purpose of job analysis?

A) To increase organizational profits

B) To evaluate employee performance

C) To improve organizational performance and productivity

D) To assess market trends

14. Which of the following is NOT a common technique of job analysis?

A) Questionnaire

B) Performance appraisal

C) Individual interview

D) Observation

15. What is the purpose of developing job specifications?

A) To describe the tasks involved in a job

B) To outline the qualifications and attributes required for successful job performance

C) To determine employee salaries

D) To evaluate job performance