Home visiting is highly essential to community health services, as a large number of patients are found in their homes. It is a family-nurse contact which allows the health worker to assess the home and family situations in order to provide the necessary health care and health-related activities.
Home visiting refers to the process of providing nursing care and services to patients and their families at their doorsteps. It aims to maintain health and to reduce mortality and morbidity within the family.
Home visits provide an opportunity for health personnel to see a complete picture of clients' living experiences, in which illness is only one aspect of their lives. This enables them to provide holistic care that meets the physical, psychological, social, and spiritual needs of their clients. In the home, health personnel can observe:
- Environmental factors (housing, compound, sanitary facilities) that affect health, social, and psychological influences.
- Relationships between and among family members.
- Interaction of clients with families and social networks.
- How well the clients can perform self-care at home, allowing for a more accurate evaluation of the required health care interventions.
- Increasing elderly population: Chronic illnesses are more common in the elderly, increasing the need for help and assistance at home.
- Increased prevalence of HIV/AIDS populations: For better understanding of client needs at home and providing long-term care.
- Advanced technology: Technology now enables many healthcare services to be delivered safely at the home level.
- Rising cost of healthcare: Home care is often a cost-effective alternative to prolonged hospital stays.
- Growing demand for consumer satisfaction: Patients prefer the comfort and convenience of receiving care in familiar environments.
The main purposes and objectives of conducting a home visit include:
- To establish close, positive interpersonal relationships with the community and families.
- To check on a regular basis the general health of each family member.
- To collect vital information (e.g., births, deaths that may have occurred).
- For disease surveillance and contact tracing of communicable diseases.
- To follow up on the patient for home care, assessing progress and modifying care plans as needed.
- To provide health education tailored to the age, developmental stage, and specific needs of families and individuals (e.g., improved sanitation, safe water).
- To identify customs, beliefs, lifestyles, and other factors influencing health.
- To assess sanitary conditions, living conditions, and the nutritional status of the people.
- To mobilize people for health programs, such as immunization and other health policies.
- To promote health and prevent illnesses by providing services such as antenatal, newborn, and well-baby care; child development; and care of the elderly.
- For case-finding for public health and protection in cases such as abuse, neglect, communicable diseases, and school-related health conditions.
- To give care to the sick, terminally ill (palliative and hospice care), post-partum mothers, and newborns with the view to teach a responsible family member to give subsequent care.
- To demonstrate to families how to administer necessary healthcare to other family members and monitor the skills learned during health education sessions.
- To refer families to appropriate specialized services when needed.
It is not cost-effective to provide care at home for every client; therefore, priority should be given to make health care more accessible to vulnerable, disadvantaged, and high-risk groups. These include:
- Handicapped people.
- Elderly people.
- Those who are confined to their homes and are unable to seek care at health facilities (e.g., mothers who have delivered recently, newborns, and post-cardiovascular accident cases).
- Pregnant women, post-partum mothers, and children under 5 years of age who miss appointments.
- Chronic patients whose condition is not under control and those who miss their appointments.
- Clients requiring long-term, home-based care such as those with HIV/AIDS.
- Clients requiring follow-up care at home post-hospitalization or post-operation.
When carrying out the visit, the community health nurse should follow these basic principles:
- Purposeful and beneficial: The home visit must be planned with a clear objective and purpose, and be beneficial to the patients.
- Needs-driven & Priority-based: Planning should consider and give priority to the essential needs of the individual and family. The plan must be regular and flexible based on these needs.
- Data-informed: Make use of all available information about the patient and family through family records before visiting.
- Establish rapport: First, introduce yourself, your institution, and the purpose of the home visit. Establish a good interpersonal relationship; be polite, encouraging, and friendly.
- Family-centered approach: Involve the whole family as much as possible in the planning and delivery of care. The nurse must respect the patient's right to accept or refuse care.
- Active listening: Carefully listen to the family and understand the other person’s views.
- Scientific care: Health education and nursing care should be scientific, using safe technical skills and procedures.
- Demonstrative: Provide opportunities to demonstrate hygienic principles and care techniques to the family.
- Beyond surveys: Visits shouldn't solely rely on surveys or data collection but must incorporate health education and practical support.
- Evaluation & Documentation: Evaluate your own work periodically. Make a note of important facts about the home visit in your diary/records to ensure continuity of care.
- Gratitude: Thank family members for their good response and cooperation.
- Interviewing skills
- Counseling skills
- Understanding skills
- Communicating skills
- Convincing skills
- Observation skills
- Listening skills
- Asking skills
- Knowledgeable
- Initiative
- Non-judgmental
- Trans-cultural (respectful of diverse cultures)
- Loving and kind
- Respectful
Every community is different, and so is every family, especially if the health worker is new to the area. The process follows these systematic phases:
- Identify the family/client: Determine which clients need to be seen according to agreed criteria (e.g., finding at-risk families).
- Gather Information: Review family folders, client records, goals of care, and reasons for the visit. Clarify the source of referral.
- Logistics and Location: Find out where the family lives, distance, and means of transport. Plan for logistics (books, pens, equipment).
- Prioritize and Set Objectives: Prioritize scheduled visits based on health needs. Make a list of important things to do (e.g., teaching, immunization). Set SMART objectives.
- Preparation: Conduct inventories of the home visit bag, necessary equipment, supplies, and educational materials. Review safety considerations.
- Permission and Scheduling: Ask the family for permission to visit, get directions, and set a convenient date and time.
- Arrival: Visit at the agreed convenient time. Find out from village elders or gatekeepers where the people live if needed.
- Establish Rapport: Introduce yourself by greeting and showing respect. Establish professional identity to build a trusting nurse-patient relationship.
- Determine Expectations: Ask the head of the family to ask questions they want to discuss.
- Conduct Assessment:
- Ask them to talk about their problems in their own way and listen actively.
- Look around; notice the house and environment (presence of pit latrine, usage, safe water source, rubbish pit).
- Talk to other family members and assess nutrition, functional abilities, psychosocial/spiritual issues, and medication.
- Carry out Health Interventions: Modify the plan of care based on the situation. Help with simple solutions (e.g., showing how to mix ORS, feeding a sick child). Demonstrate necessary care.
- Management: Deal with environmental and behavioral distractions. Keep all information confidential and keep a record of all discussions.
- Evaluate the effectiveness of the interventions based on short-term (response during the visit) and long-term outcome criteria.
- Evaluate the conduct of the visit itself (availability of supplies, preparation of personnel).
- Review home visit activities against the set objectives and re-plan for another visit if required.
- Document in the family folder and medical records according to standard procedures to ensure continuity of care.
- Validate diagnoses and additional health needs based on the visit.
- Record actions taken, patient responses, and intervention outcomes.
- Record both objective data (health worker-based) and subjective data (client-based).
- Report necessary information to higher authorities and discuss complex family problems with colleagues.
- Assess the progress of recovery and implementation of activities.
- Arrange when and how often to visit the home again.
- Termination begins with the first visit as the health worker prepares the client for the time-limited nature of home visits.
- Occurs when goals are achieved, health is restored, the patient moves, or care is transferred.
- Review goal attainment, make recommendations and referrals for continued care.
- Develop strategies for appropriate closure.
- Immunization.
- Contact tracing.
- Patient follow-up.
- Provision of reproductive health and family planning services.
- Health education (improved sanitation, safe water, etc.).
- Provision of community-based rehabilitation services.
- General cleanliness and solid waste disposal.
- Latrine/Toilet facilities.
- Personal hygiene.
- Vaccination of infants (under 1 year) and women.
- Antenatal care (ANC).
- Feeding practices of children (under 2 years).
- Family planning practices.
- Presence of insects or rodents in the house.
- Presence of sick persons in the house and actions taken.
Data collection and assessment require specific tools to guide the health worker:
- Questionnaires: A set of questions formulated for the head of the household to answer.
- Interview schedule: A set of questions formulated to help the interviewer ask questions systematically.
- Focus Group Discussion (FGD) Guide: A set of questions or statements that facilitate a group discussion.
- Checklists: A list of all items of interest in a home.
| 1 | General Information: Date, Time, Village, County, Head of the household, Distance from the health unit, Number of occupants, Type of house, Level of education of head of household. |
| 2 | Under-Fives: Names, Age, Date of birth, Immunization complete or not. |
| 3 | Nutritional Status: Common foods, Amount spent on food, Size of land, Soil type, Amount of food sold and where. |
| 4 | Income and Occupation: Activities done to earn a living, Regularity of income, Who decides how money is spent. |
| 5 | Family Planning: Type of family members, FP methods used. |
| 6 | Environmental Sanitation (Water): Water provision source (well, springs, tap, boreholes), Amount used per day, Distance to the water source. |
| 7 | Housing Conditions: Type of house, State of repair, Roof (good/bad), Ventilation (good/bad/absent), Verandah, Windows (available/not), Floor (cemented/dusty), Presence of padlock, plate rack, animal house, pit latrine, bath shelters, and compound cleanliness (wide, drying line present). |
A specially prepared bag for carrying supplies to the field in a clean and orderly way. It is a critical tool for the community health nurse.
- Helps the nurse to give service effectively in homes.
- Reduces the danger of spreading infections.
- Provides the necessary items needed in the field.
- Identifies the nurse in the field, as the home visiting bag is a part of the uniform.
| Category | Items Included |
|---|---|
| General Supplies | Soap and soap dish, Plastic apron, Plastic square (to put the bag on), Aluminum cup for water, One or two small towels to dry hands, Newspaper for placement of the bag/waste, Matches, Pocket. |
| Instruments & Disposables | Thermometer, Fetoscope, Scissors, Artery forceps, Tape measure, Plaster, Cotton, Gauze, Applicator, Bandage, Syringe and needle, Kidney dish, Tongue depressor, Disposable gloves, Cord tie, Test tube, Baby scale. |
| Medications & Solutions | Antiseptic solution, GV (Gentian Violet), Tetracycline eye ointment, Vaseline, Anti-pain meds, Ergometrine tablets, Ferrous sulphate, Vitamin A, Chloroquine, Mebendazole, BBL. |
- Select a safe area to place it.
- Place the bag on the plastic square or newspaper. Do not put the bag on beds or directly on the floor.
- Do not put your personal properties on the bag.
- Wash your hands before you do anything or access the bag's clean contents.
- All wastes should be covered in newspaper and burned or safely disposed of.
- Change the inner lining as needed.
- Label all bottles clearly.
- Refill supplies as needed and do not miss essential equipment.
- Use the bag correctly, keeping it clean and orderly.
- Pay attention to and report all broken equipment.
- Go through the nursing process and perform family-focused nursing effectively using the bag's resources.
- Familiar Atmosphere: The family is seen in a relaxed, familiar environment, which makes communication easier and more comfortable than at a hospital or clinic.
- Comprehensive Assessment: All family members can be seen and assessed by one person at one visit. Provides an ideal setting for implementing the nursing process and seeing the true home situation.
- Local Insight: Health workers become aware of local problems, priorities, customs, difficulties, and resources. High-risk families can be identified and visited as a priority.
- Holistic Observation: Much can be assessed at one time (e.g., personal hygiene, water supply, sanitation, waste disposal, food storage), leading to a more accurate assessment.
- Practical Advice: Advice and care plans can be heavily modified based on direct observations, ensuring interventions are practical and suited to the family’s exact needs.
- Accessibility: Offers a viable option for patients unable or unwilling to travel.
- Relationship Building: Better understanding and strong, trusting relationships are established with family members.
- Time and Energy Consumption: Community health nurses spend a considerable amount of time traveling to and from homes, impacting the time available for providing direct care.
- Limited Equipment: Only easily portable equipment can be transported to homes, limiting certain interventions.
- Unpredictability: Appointments might not be kept by the family.
- Environmental Challenges: Distractions in the home make concentration difficult. Some homes may be geographically inaccessible or hard to reach.
- Non-acceptance & Resistance: Families may not accept the nurse due to cultural differences, personal characteristics, or socioeconomic status. Family members may be uncooperative or even violent.
- Language Barriers: Communication difficulties arise if the nurse is unfamiliar with the local language or dialect.
- Role Confusion: Some individuals or families may not fully understand the role of a nurse in home visiting, leading to confusion about expectations.
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Thanks a lot Nurses revision for this clarity. Am benefiting from this so much
This is exactly what I have been doing in my former work place and it’s so beneficial to both patients , family members and the health workers as well.