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CONFLICT RESOLUTION
CONFLICT RESOLUTION Conflict is an expressed struggle between at least two interdependent parties. A conflict is any discontent or dissatisfaction that affects the organizational performance. A conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another. Conflict is defined as the consequence of real or perceived differences…
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STAFF DELEGATION
STAFF DELEGATION A manager alone cannot perform all the tasks assigned to him. In order to meet the targets, the manager should delegate authority. To delegate is to give another person some of one’s authority or in other words, to give another person the power to make decisions. Delegation of Authority means division of authority and…
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TEAMWORK/TEAM PLANNING/TEAM PROCESS
TEAMWORK/TEAM PLANNING/TEAM PROCESS A team is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable (Eleanor.J.Sullivan,2005,2013) Effective leadership and management in nursing). Small number: 5-10 people Complementary Skills-Appropriate balance or mix of skills and traits. Commitment…
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Negotiation Skills
Negotiation Skills The word “negotiation” originated from the Latin expression, “negotiatus”, which means “to carry on business”. Defined: Negotiating is the process of communicating back and forth, for the purpose of reaching a joint agreement about differing needs or ideas. It is a collection of behaviors that involves communication, sales, marketing, psychology, sociology, assertiveness and…
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SMALL BUSINESS IN THE ECONOMY
SMALL BUSINESS IN THE ECONOMY A small business is one that is independently owned and operated and not dominant in its field of operation. A small business is a business that uses small capital and it can be owned by one person or few people. The capital contribution is therefore from these few individuals who…
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LEADERSHIP STYLES/TYPES
LEADERSHIP STYLES/TYPES Leadership is first and foremost about influencing. But most people take the view that leadership style is the manner in which a leader approaches and deals with people in the context of one or more tasks to be addressed. Therefore, we can say by definition that: A leadership style is the manner and…
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LEADERSHIP THEORIES
LEADERSHIP THEORIES Interest in leadership increased during the early part of the twentieth century. Early leadership theories focused on what qualities distinguish between leaders and followers, while subsequent theories looked at other variables such as situational factors and skill level. While many different leadership theories have emerged, most can be classified as one of five…
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LEADERSHIP INTRODUCTION
LEADERSHIP INTRODUCTION Leadership does not mean dominating the subordinates as it is the case with leadership; however, the leader’s job is to get work done by other people, and make people willingly want to accomplish something. So effective leadership means effective and productive group performance. Leadership is the process of influencing the thoughts and actions…
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KEY GOVERNMENT POLICIES
KEY GOVERNMENT POLICIES A policy is a comprehensive set of guidelines that outlines the desired direction of actions and operations. A key government policy is a statement or set of statements that define the desired direction of operations or actions by a government. It outlines the interests and values of the people it is meant…
