Health Service Management Day 4

Welcome to your Health Service Management Day 4

15 MCQ's Questions and 5 Fill in

January 25, 2026

1. What is the primary purpose of directing in a hospital setting?

A) Setting policies and standards

B) Initiating action

C) Measuring performance

D) Evaluating outcomes

2. What is the first step in the process of controlling? a) b) c) d)

A) Measuring actual performance

B) Establishing performance standards

C) Comparing actual performance to standards

D) Taking corrective action

3. Which principle of organization emphasizes clear lines of authority from top to bottom?

A) Scalar Principle

B) Unity of Command

C) Responsibility and Authority

D) Delegation of Authority and Responsibility

4. Which component of the Ugandan National Health System is responsible for supervising and managing health services at the district level?

A) Ministry of Health (MOH)

B) Health Sub-Districts (HSDs)

C) District Health Officer (DHO)

D) Village Health Teams (VHTs)

5. What is the core function of the Ministry of Health (MOH) in Uganda?

A) Providing clinical services

B) Setting policies and standards

C) Conducting health research

D) Mobilizing resources for health care

6. What is the importance of delegation in organizing?

A) To create confusion among employees

B) To avoid accountability

C) To empower employees and distribute workload

D) To centralize decision-making authority

7. What is the main responsibility of Village Health Teams (VHTs) in Uganda?

A) Managing district health services

B) Providing specialist medical care

C) Conducting health research

D) Facilitating community health promotion and service delivery

8. Which of the following is NOT a characteristic of a good manager?

A) Emotional stability

B) Indecisiveness

C) Ability to handle conflict

D) Honesty and integrity

9. Which component of the Ugandan National Health System oversees the recruitment, deployment, and management of human resources for health?

A) Ministry of Health (MOH)

B) Health Sub-Districts (HSDs)

C) District Health Officer (DHO)

D) Health Service Commission

10. Which function of management involves grouping people together in a stable working pattern?

A) Planning

B) Organizing

C) Leading

D) Controlling

11. Which level of planning involves short-range plans covering a time span from 1 week to one year?

A) Strategic Planning

B) Intermediate Planning

C) Operational Planning

D) Tactical Planning

12. What is the primary role of Health Center 2 (HCII) in Uganda's health care system?

A) Providing preventive and curative services

B) Offering comprehensive specialist care

C) Managing district health services

D) Conducting health research

13. What is the primary purpose of job analysis?

A) To increase organizational profits

B) To evaluate employee performance

C) To improve organizational performance and productivity

D) To assess market trends

14. Which of the following is NOT a common technique of job analysis?

A) Questionnaire

B) Performance appraisal

C) Individual interview

D) Observation

15. What is the purpose of developing job specifications?

A) To describe the tasks involved in a job

B) To outline the qualifications and attributes required for successful job performance

C) To determine employee salaries

D) To evaluate job performance

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