Table of Contents
ToggleLearning objectives
- Define a computer, data, information, hardware, software and a computer system.
- Describe the input–processing–output–storage–communication cycle.
- Explain the functions of the CPU, memory, storage, operating system and peripheral devices.
- Classify computers by size, purpose, portability and processing approach.
- Describe important characteristics and limitations of computers.
- Apply computer concepts to emergency medicine, nursing and health information systems.
- Use safe start-up, shutdown, file-management, maintenance and information-security habits.
Definition of a computer
A computer is an electronic, programmable device that accepts data and instructions, processes them according to stored programs, produces information and can store the results for future use. Modern computers may be desktops, laptops, tablets, smartphones, servers, embedded devices or high-performance systems; their size differs, but the basic information-processing principles remain similar.
A computer is not simply a screen or keyboard. A functional computer system combines hardware, software, data, people, procedures, communication networks and the environment in which it is used.
Data, information and knowledge
| Term | Meaning | Health-care example |
|---|---|---|
| Data | Raw facts, measurements, symbols or observations that have not yet been interpreted. | Pulse 128/min, temperature 39.1°C, patient number and medication time. |
| Information | Data processed, organised or interpreted so it has meaning. | A chart showing persistent tachycardia and fever requiring escalation. |
| Knowledge | Understanding gained by applying information, training and experience. | Recognising that the pattern may indicate sepsis and acting according to protocol. |
| Decision | A chosen action based on information, clinical judgement, policy and patient preference. | Calling the senior clinician and preparing urgent transfer. |
The computer system
- Hardware: the physical, touchable components such as processor, screen, keyboard, cables and storage drive.
- Software: programs and instructions that tell hardware what to do.
- Data: the facts entered, generated, transmitted or stored.
- Users/people: patients, EMTs, nurses, doctors, administrators, technicians and decision-makers.
- Procedures: approved steps for login, documentation, backup, privacy, downtime and recovery.
- Communication/network: wired or wireless connections that allow systems and users to exchange information.
The information-processing cycle
- Input: data and instructions enter through a keyboard, touchscreen, scanner, sensor, microphone, camera or network.
- Processing: the CPU and software calculate, compare, sort, validate, transform or interpret the input.
- Output: information appears on a screen, printer, speaker, chart, alert or another system.
- Storage: data and results are saved in working memory or long-term storage.
- Communication: information is transmitted to authorised users, devices or services.
- Feedback/control: the user reviews the output, corrects errors and initiates the next cycle.
Main functions of a computer
| Function | What happens | Emergency-health example |
|---|---|---|
| Input | Receives data, commands and measurements. | Entering triage observations or scanning a patient identifier. |
| Processing | Performs arithmetic, logic, sorting, comparison and decision rules. | Calculating drug dose, displaying a trend or flagging an abnormal result. |
| Output | Communicates processed information to a person or another device. | Printing a referral, showing an ECG trace or sounding an alert. |
| Storage | Retains programs, data and results for short or long periods. | Saving an electronic medical record or laboratory result. |
| Control | Coordinates the sequence of instructions and system operations. | Operating-system control of a registration, medication or monitoring application. |
| Communication | Exchanges data over networks or connected devices. | Sending a secure referral or retrieving a laboratory result. |
Hardware and software
Hardware
Hardware includes internal components, external peripherals, cables, power systems and devices connected to the computer. Hardware is physical and can wear out, overheat, break or become obsolete.
Software
- System software: operating systems, device drivers, utilities and firmware that manage hardware.
- Application software: word processors, spreadsheets, browsers, presentation tools, EMRs and image viewers.
- Programming software: tools and languages used to create or maintain applications.
- Malware: harmful software such as viruses, ransomware, spyware or trojans.
Firmware is software stored in hardware that helps a device start and operate. A computer can have powerful hardware but remain unusable without suitable software, while software cannot run without compatible hardware.
The central processing unit
The central processing unit (CPU) executes instructions and coordinates processing. It is often described as the “brain” of the computer, although it does not think like a human and cannot independently understand clinical meaning.
- Control unit: fetches instructions, interprets them and directs other components.
- Arithmetic and logic unit (ALU): performs calculations and logical comparisons.
- Registers: very small, very fast storage locations inside the CPU.
- Cache: high-speed memory holding frequently used instructions/data close to the CPU.
- Clock: coordinates instruction cycles; clock speed is only one part of overall performance.
- Multiple cores: allow several instruction streams to be handled concurrently, depending on software.
Memory and storage
| Type | Role | Key point |
|---|---|---|
| RAM | Temporary working memory for running programs and active data. | Volatile: contents are lost when power is removed. |
| ROM/firmware memory | Stores start-up instructions or embedded device instructions. | Retains contents without normal power. |
| Cache | Very fast memory close to the CPU. | Improves access to frequently used data. |
| HDD | Magnetic long-term storage. | Large capacity; mechanical parts can fail. |
| SSD | Flash-based long-term storage. | Fast and quiet; still requires backup. |
| Removable storage | USB drives, memory cards and external drives. | Convenient but easily lost, infected or encrypted by malware. |
| Cloud/server storage | Data stored on remote systems accessed through a network. | Requires secure access, connectivity, governance and backup. |
Storage capacity is commonly expressed in bytes and larger units such as kilobytes, megabytes, gigabytes and terabytes. Speed, capacity, reliability, cost, security and backup all matter in health information systems.
Input, output and input/output devices
- Input: keyboard, mouse, touchpad, touchscreen, scanner, barcode reader, microphone, camera, biometric reader, sensor and medical monitor.
- Output: monitor, printer, speaker, projector, indicator light and haptic alert.
- Both input/output: touchscreen, network card, modem, storage drive, multifunction printer and some medical devices.
- Choose devices according to accuracy, accessibility, infection control, durability, compatibility and workflow.
Operating system
An operating system (OS) is system software that manages hardware and provides a working environment for applications and users. Examples include desktop, mobile and server operating systems. The OS manages users, files, memory, processes, devices, security, networking and error messages.
- Provides a graphical user interface or command-line interface.
- Creates, organises, copies, moves, renames and deletes files and folders.
- Controls printers, keyboards, displays, network connections and other devices through drivers.
- Manages user accounts, permissions, updates, logs and security settings.
- Allows multiple applications to run while coordinating CPU and memory resources.
Types of computers
| Classification | Types and examples | Health-care use |
|---|---|---|
| By size/capacity | Microcomputer, workstation, server, mainframe and supercomputer. | Registration workstation, hospital server, national data system, research modelling. |
| By portability | Desktop, laptop, tablet, smartphone and wearable. | Ward documentation, ambulance tablet, mobile communication and monitoring. |
| By purpose | General-purpose or special-purpose/embedded. | Office computer versus ventilator, infusion pump or imaging controller. |
| By processing | Digital, analogue or hybrid. | Digital records, physical measurement systems and devices combining sensing with computation. |
Characteristics of computers
- Speed: processes large numbers of instructions rapidly.
- Accuracy: repeats programmed calculations consistently when input and software are correct.
- Storage: retains large volumes of data and retrieves it quickly.
- Automation: performs repeated tasks after instructions are provided.
- Versatility: supports many applications and tasks.
- Reliability: can work continuously, but power, hardware, network and software failures remain possible.
- Connectivity: exchanges data with other systems and devices.
- Diligence: does not become bored, but it does not replace human empathy or judgement.
Limitations of computers
- Cannot independently understand values, culture, emotion, consent or the patient’s lived experience.
- Produces incorrect results when data, formulas, settings or programs are wrong.
- Depends on electricity, functioning hardware, network access, maintenance and trained users.
- Can be affected by malware, unauthorised access, data loss, privacy breaches and system downtime.
- May create automation bias when users trust an alert or score without checking the patient.
- Cannot make lawful ethical decisions on behalf of a professional unless appropriately governed and supervised.
Computers in emergency medicine and nursing
- Electronic registration, triage and queue management.
- Electronic observation charts, vital-sign trends and early-warning alerts.
- Electronic prescribing, medication administration records and allergy alerts.
- Laboratory, imaging, ECG and point-of-care device interfaces.
- Ambulance dispatch, GPS, radio, telemedicine and referral communication.
- Electronic medical records, discharge summaries and continuity across facilities.
- Stock, blood-bank, pharmacy, theatre, staffing and financial systems.
- Education, simulation, research, audit, disease surveillance and public-health reporting.
Data quality in computer systems
Computerised health care is only as safe as the data entered and the processes around it. Use approved patient identifiers, verify units and times, correct errors through the authorised process and never copy a previous value without checking it.
- Completeness: all required fields and relevant clinical facts are present.
- Accuracy: the value matches the patient and the actual observation.
- Timeliness: data is recorded close to the event.
- Consistency: the same patient and measurement use compatible formats and units.
- Validity: entries fall within an appropriate range and are clinically plausible.
- Confidentiality: only authorised users can access identifiable information.
- Integrity: data is not altered or lost without an auditable record.
Basic computer operation
- Inspect cables, power source, screen, keyboard, mouse and safety environment.
- Switch on the approved power supply and computer; allow the operating system to load.
- Sign in using your own account; never share a password or leave a logged-in clinical screen unattended.
- Open only approved applications and confirm you are in the correct patient or file.
- Save work using meaningful file names and approved folders.
- Back up according to policy and close programs before shutting down.
- Log out, shut down safely and secure equipment; do not switch off during updates or active data writes unless instructed.
Files, folders and common file formats
- Create folders by course, year, subject or project rather than saving everything on the desktop.
- Use clear names with date/version:
Emergency_Handover_2026-09-28_v1. - Know common formats: DOCX for editable documents, PDF for stable sharing, XLSX for spreadsheets, PPTX for presentations, CSV for structured data and JPEG/PNG for images.
- Check file extension and recipient requirements before opening an attachment.
- Use version control and avoid filenames such as “final-final-new2” without a clear date or version.
Computer maintenance and troubleshooting
| Problem | Safe first checks | Escalate when |
|---|---|---|
| No power | Check approved power source, cable, switch and indicator; never open live equipment. | Burning smell, sparks, repeated failure or electrical hazard. |
| Frozen application | Wait briefly, note unsaved work, use approved close/restart steps and report recurring failure. | Clinical data may be lost or the application affects patient safety. |
| No network | Check approved connection, status and downtime procedure; do not alter network settings casually. | EMR, emergency communication or monitoring is unavailable. |
| Slow performance | Close unnecessary programs, check storage space and restart if policy permits. | Malware signs, repeated crashes or hardware warning. |
| Suspicious message/file | Do not click; disconnect only according to policy and report to IT/security. | Credentials entered, data encrypted or patient information exposed. |
| Printer failure | Check paper, toner, queue and selected printer; use approved alternative. | Urgent referral/label is delayed or the printer is unsafe. |
Computer security and patient privacy
- Use individual accounts, strong unique passwords and approved multi-factor authentication where available.
- Lock the screen when stepping away; never write passwords on the monitor or share them.
- Use only approved USB drives, networks, cloud services and messaging systems.
- Recognise phishing: unexpected urgency, suspicious links, unfamiliar attachments or requests for credentials.
- Keep software updated, use antivirus/security controls and report suspected malware immediately.
- Store patient information only in approved systems and use the minimum necessary data.
- Follow the facility downtime plan so paper records, later reconciliation and incident reporting protect continuity.
Scenario-based application
Common errors to avoid
- Confusing hardware, software, data and information.
- Assuming a fast computer can correct inaccurate input or poor clinical judgement.
- Switching off equipment abruptly, opening electrical components or using unapproved chargers.
- Sharing passwords, leaving a patient record visible or sending data to a personal email.
- Saving files with unclear names, no backup or the wrong format.
- Clicking suspicious links, plugging in unknown USB drives or ignoring malware warnings.
- Allowing an alert, score or computer-generated result to replace patient assessment.
Quick revision questions
- Define a computer and a computer system.
- Differentiate data, information, knowledge and a clinical decision.
- Explain the input–processing–output–storage–communication cycle.
- What are the functions of the CPU, RAM, storage and operating system?
- List five input devices and five output devices.
- State six characteristics and six limitations of computers.
- How are computers used in emergency medicine and nursing?
- What should a health worker do when an EMR goes down?
Key takeaways
- A computer accepts input, processes instructions, produces output, stores results and communicates with other systems.
- Hardware needs software, data, users and procedures to form a useful system.
- Good clinical data must be accurate, complete, timely, valid, secure and attributable.
- Computers support care but do not replace assessment, ethics, empathy or professional judgement.
- Safe passwords, privacy, backups and downtime procedures are part of patient safety.