1. What is the most common type of conflict in the workplace?
2. When does conflict become a problem?
3. What is the final stage of conflict resolution?
4. What is the purpose of the Interest-Based Relational Approach (IBRA) in conflict resolution?
5. Which conflict resolution style involves taking a firm stand and operating from a position of power?
6. What is the primary goal of the conflict resolution process?
7. Which conflict resolution style involves seeking to evade the conflict entirely?
8. What is the first step in the conflict resolution process?
9. What is the definition of a team?
10. Which stage of Tuckman's model involves reflecting on the team's achievements and learning from the experience?
11. What is the focus of team planning?
12. Which of the following statements accurately differentiates a team from a group?
13. A manager gives an employee a high rating in all areas because they are impressed by the employee's friendly personality and positive attitude. This is an example of which bias?
14. Which leadership style encourages open communication and transparency?
15. What do liabilities refer to in business?
